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Effective Date: September 2026
Welcome to Walmington. Walmington Technology Limited operates Walmington as a UK-based commercial equipment brand supplying professional equipment manufactured in China to B2B customers worldwide.
These policies explain the general terms that apply to our website, commercial equipment inquiries, orders, shipping, returns, warranties, privacy, and cookies.
By using this website or placing an order with Walmington, you acknowledge and agree to the applicable policies below.
Walmington is operated by Walmington Technology Limited, a UK-based company supplying commercial equipment to international B2B customers.
Our products are manufactured in China through established manufacturing resources and supplied to customers in different international markets.
Walmington operates as a commercial equipment supplier and does not represent itself as the manufacturer of every product listed on this website.
We make reasonable efforts to provide accurate product descriptions, specifications, images, dimensions, capacities, and other product information.
However, product specifications may change due to manufacturing updates, component availability, technical improvements, or product revisions.
Customers should confirm important specifications before placing an order, particularly:
Model
Dimensions
Capacity
Voltage
Frequency
Power
Gas requirements
Water requirements
Configuration
Accessories
Applicable technical requirements
The final confirmed quotation or order specification takes precedence over general information published on the website.
Website inquiries do not automatically constitute an order.
A quotation may include:
Product model
Quantity
Unit price
Total price
Packaging
Shipping terms
Delivery information
Payment terms
Validity period
Other applicable conditions
Prices and availability may change before an order is formally confirmed.
An order becomes effective only after the relevant commercial terms have been confirmed by both parties.
Customers are responsible for reviewing product specifications, quantities, destination information, and commercial terms before confirming an order.
Once an order has been confirmed, changes or cancellations may be subject to production status, component procurement, packaging, shipping arrangements, and other costs already incurred.
For equipment that has entered production or shipment preparation, cancellation or modification may not always be possible.
Payment terms are confirmed individually according to the order and quotation.
Customers are responsible for making payments according to the agreed schedule.
Production and shipment arrangements may depend on receipt of the required payment.
Additional bank charges, customs charges, taxes, duties, or destination-related costs may apply depending on the agreed commercial terms.
Customers are responsible for ensuring that purchased equipment is suitable for their intended application and destination.
Where applicable, customers should confirm local requirements concerning:
Electrical standards
Gas requirements
Building requirements
Safety requirements
Installation
Environmental conditions
Product certification
Import regulations
Professional installation may be required for certain equipment.
Walmington respects the privacy of visitors, customers, and business contacts.
We may collect information when you:
Submit an inquiry
Request a quotation
Contact us
Place an order
Communicate with our team
Subscribe to communications
Use our website
Information may include:
Name
Company name
Email address
Telephone number
Country
Shipping information
Product requirements
Business information
Communication records
We use this information primarily to:
Respond to inquiries
Prepare quotations
Process orders
Arrange delivery
Provide customer support
Communicate about products and services
Improve our website and services
Meet applicable legal and administrative requirements
We do not intentionally collect unnecessary personal information.
We may share relevant information with service providers where necessary to complete an order or provide services, such as logistics, payment, technical, or website service providers.
We take reasonable measures to protect information from unauthorized access, loss, misuse, or disclosure.
Customers may contact Walmington regarding their personal information or privacy-related questions.
Walmington supplies commercial equipment internationally.
Shipping arrangements depend on the product, order quantity, package dimensions, weight, destination, and agreed commercial terms.
Available transportation may include:
Sea freight
Air freight
Express delivery
Road transportation
Rail transportation
Multimodal transportation
The applicable shipping method will be confirmed during the quotation or order process.
Estimated delivery times may include production, packing, inland transportation, port handling, international transportation, customs clearance, and final delivery.
Actual delivery times may be affected by:
Production schedules
Shipping schedules
Port congestion
Customs procedures
Weather
Holidays
Transportation disruptions
Destination conditions
Any delivery time provided by Walmington should therefore be considered an estimate unless a specific delivery commitment has been expressly agreed in writing.
Shipping costs depend on the agreed delivery terms.
Additional destination charges may apply, including:
Customs duties
Import taxes
Local handling fees
Storage fees
Customs clearance charges
Last-mile delivery charges
Responsibility for these costs depends on the agreed commercial terms.
Customers should inspect packages and equipment upon arrival where practical.
If visible transportation damage is found, customers should photograph the package and product and notify the relevant logistics party as soon as possible.
Because Walmington primarily supplies commercial equipment to B2B customers, returns are handled according to the specific order and commercial agreement rather than a general consumer-return model.
Commercial equipment may be manufactured, assembled, tested, packed, and prepared specifically for a confirmed order.
Customers should contact Walmington as soon as possible if they need to change or cancel an order.
Whether a cancellation or modification is possible depends on the production and shipment status.
Costs already incurred may not be refundable.
Customers should contact Walmington promptly if the delivered equipment has a problem.
The customer may be asked to provide:
Order number
Product model
Product photos
Package photos
Description of the issue
Video where useful
Relevant technical information
The information will be reviewed to determine the appropriate solution.
Where a return is agreed, Walmington will provide the applicable return instructions.
Customers should not return commercial equipment without prior approval.
Return transportation costs and other expenses will depend on the reason for the return and the applicable commercial agreement.
Refunds, replacements, repairs, or other solutions will be handled according to the confirmed order terms and the circumstances of the issue.
Warranty coverage varies according to the product, model, destination, order terms, and applicable warranty period.
The applicable warranty conditions will normally be confirmed as part of the commercial order documentation.
Warranty support may apply to confirmed manufacturing or product defects occurring during the applicable warranty period under normal intended use.
Warranty coverage may not apply to problems caused by:
Incorrect installation
Improper operation
Unauthorized modification
Improper maintenance
Accidental damage
Transportation damage after delivery responsibility has transferred
Normal wear and tear
Consumable components
Use outside the specified operating conditions
Unauthorized repairs
External electrical or environmental conditions
Customers should contact Walmington as soon as a potential warranty issue is identified.
The following information may be required:
Product model
Serial number where applicable
Order information
Description of the problem
Photos
Video
Error codes
Installation information
Operating conditions
Walmington may request additional information to identify the cause of the problem.
Depending on the circumstances, the solution may include:
Technical guidance
Replacement parts
Repair
Replacement equipment
Other appropriate support
The applicable solution depends on the nature of the issue and the confirmed warranty terms.
Walmington may use cookies and similar technologies to help operate and improve the website.
Cookies may be used for purposes such as:
Website functionality
Security
Remembering preferences
Website performance
Traffic analysis
Understanding how visitors use the website
Some cookies may be necessary for the website to function properly.
Other cookies may be used for analytics or other optional purposes, depending on the website configuration and applicable requirements.
Where required, visitors may be provided with options to manage or control non-essential cookies through the website.
Disabling certain cookies may affect some website functions.
Walmington may update these policies from time to time to reflect changes in our business, products, services, website functions, legal requirements, or operational practices.
When policies are updated, the revised version may be published on this page together with an updated effective date.
Customers are encouraged to review this page when using our website or placing new orders.
If you have questions about our policies, products, orders, shipping, warranty, or after-sales support, please contact Walmington through our website.
For order-related matters, please include your company name, order number, product model, and relevant details where available. This helps us identify the order and respond more efficiently.
Walmington is committed to providing clear commercial terms, practical customer support, reliable equipment supply, and professional service for B2B customers worldwide.
Walmington Technology Limited
Walmington — Professional Commercial Equipment. Global B2B Supply.
Whatsapp: +8618998453346
Phone: +8618998453346
Tel: +8618998453346
Email: [email protected]
Addr: Baiyun District, Guangzhou, Guangdong Province, China